I’ll state that this is a highly opinionated article, and that my arguments and suggestions are not generalizations but based on my user experience using Behance.
With tons of amazing content from thousands of creatives around the world to get inspired from, Behance is a really great project sharing platform and by far my most favorite. But as a first-time user, I found some part of the UX less than satisfactory or enjoyable and I believe it’s worth a share.
A LITTLE BACKSTORY
I fully ventured into Ui/Ux design in the late months of 2019 and eventually after months of self-grooming and personal development, I finally had the guts to wake up one morning and decide, yes today’s the day I finally do it, today’s the day I go public with my work, today’s the day I open a Behance account.
As a budding Ui/Ux designer, I believe everyone has their own share of self-confidence battles that comes from seeing so much amazing content from better designers out there, so reaching the stage where I finally had confidence in my abilities to finally come out with my work was a very big deal for me. My first port of call, Behance!
GETTING STARTED & RUNNING INTO UX CHALLENEGES
The early part of sign-up was pretty smooth sailing, a click of this and that and I was almost set-up, just needed to fill out my “Profile” and “About” details with the catchiest words I could think of and I’d be done. *Type *type *type, *words *words *words, there, looks good, now to just click on that Save…button!?!? I double-check the bottom of the forms and page; I scroll back up the page to see maybe if I had missed that big ‘ol button somehow. By this time, I had already started to panic at the thought of losing all I had struggled to type.
While I’m not a newbie in the online social sphere to know that there’s such a thing as autosave and that probably exiting the page would mean all my changes had been saved, I still was not ready to bet on a gamble, because this was the perfectly thought out and typed “Profile” and “About” details we were talking about. I wasn’t ready to lose all of that and go back to thinking and typing from scratch again.
THE ANNOYING UX OF BEHANCE
As seen in the image, Behance has no “Save” button but instead offers “Back to Profile” button which in my opinion comes off as less psychologically friendly than a “Save” button. Probably in a last-minute attempt to let users know pressing the button was the right thing to do after editing their profile, someone decided to make it green. But even if the button was the deepest shade of green and spanned half the entire page, I still wouldn’t have been easily convinced it was the right button to press to save the changes I had made. That moment, what I really needed was a good old “Save” button.
A more psychologically friendly way to have done it would have been to use the words “Save & Exit” or some other words that would assure me that I wasn’t making a big mistake by pressing it. I kid you not that it took me a lot of time debating whether or not to press the “Back to Profile” button.
UNDERSTANDING USER NEEDS & UX FAMILIARITY
I for one feel that in Ux design the user’s options shouldn’t be limited and that in the process of designing, every eventuality should be planned for; and provision made for whatever the user might need to get through such situations, so the user does not hit a dead end in user flow.
In the case of Behance, clicking the “Back to Profile” button automatically updates all changes made, where I have a problem with this is that it doesn’t go the extra-mile and adopt the good old “are you sure you want to quit” window just to doublecheck if indeed the user wants to save the changes made, neither does it offer a restore to default button which is the function that the back button should be performing in the first place.
Take for example I’m making changes to my “About” details and all of a sudden decide to leave things they were before editing, that would mean manually going back to edit everything back to their former states as there is no “Back/Cancel/Restore” button and that’s not right at all.
IN THE END…
I think my experience goes a long way in reinforcing the Jakob’s law of Ux which states that users expect that your website to work exactly like others they’ve seen and used, so they don’t have to learn your Ux all over aagin. Nonetheless this doesn’t mean that as designers, we shouldn’t always strive to create and deliver unique user experiences, but that every-time we try to re-invent the wheel, we should make sure it always remains a wheel.
Lastly, I’ll add that, choosing to scrap the “Save” button and the usual “user details” editing and saving system while opting for one that’s less functional, less efficient and less user-friendly than the original is not a good idea and that Behance apply the logic of “If it’s not broken, don’t fix it” and bring back the Save” button.